The place doesn't look like much, they have some very nice vehicles though! I didn't buy one... Honestly, I ran out of gas and pulled in their parking lot. A staff member recognized what was happening and immediately came out to see if needed assistance or something to drink. Friendly, helpful staff!
From the moment we walked in the door we felt at home! Everyone we encountered were personable and professional. All of the staff went out of their way to make the normal "chore" of car buying one of the smoothest experiences I have ever had in a dealership. (& trust me, I have bought dozens of cars in my life ... like I have literally lost count) Even though we were purchasing a "preowned" Mercedes for our daughter to take to college, we were treated as if we were purchasing the most expensive car on the lot. Our salesperson, Zach Weiss, spoke directly to our daughter, explained all the features of the car to her, and made sure she was comfortable with her decision. Caitlyn Fortson, the finance manager, is totally "bada$$" ... although we walked in preapproved for a loan with our bank, Cate quickly found a much better deal, cut the interest rate in half, and managed to include a fantastic warranty, which was something I was very concerned about since 1. the Mercedes is preowned, with very little of the factory warranty left & 2. she would be four hours from home. With the warranty Cate recommend, we now have zero concerns about any repairs or service our daughter may need while she's away from home ... even something as simple as losing a key fob is included! (Because let me tell you those things are damn expensive!) Now, here's the deal ...We live in Pensacola, FL. There is a Mercedes dealership literally 15 minutes (maybe less) from our house. ZT Motors is in Ft. Walton Beach, FL. A typical trip from Pensacola to Ft. Walton Beach can take more than an hour or longer because of the crazy traffic down Highway 98 ... and despite having Mercedes dealership, literally 15 minutes from our house, we will never buy another car anywhere else! The stable of inventory found at ZT Motors is seriously impressive! The Mercedes and BMW inventory was some of the best I've seen. I do believe the dealership features other car makers, but the we were specifically looking for a Mercedes for our daughter & I currently own a BMW, so if you're looking for a different make or model, it's definitely worth a call to see if that's something that carry ... I cannot stress how impressed we were with the whole car buying experience. If you're looking for a car, give Zach a call. He will work hard to find exactly what you want and need in a car ... and I would definitely give Cate (Caitlyn Fortson) in finance the opportunity to find the best interest rate and financing terms possible.
I was having a difficult time purchasing a car and felt like no one was really understanding my needs and what I wanted. But then Patrick Kearney helped me and spoke to me like a smart young women who knows what she is doing I appreciate that more than he knows. 8 months later and I'm still in love with my Benz! I can't wait to purchase my next one from him, thank you again!
I like the response time and the information