Excellent service by Buffy Patterson, John Walsh and Philip Brinson. The process was easy and efficient. They were attentive during the entire process. Highly recommend if you are in market for a luxury vehicle. Thank you again to everyone at ZT Motors.
I had a great experience. Terrance was welcoming and made sure I and my car were taken care of. During the service period, Terrance had a driver take me to a nearby shopping area and then picked up when my car was done. Service fixed the problem I was having with my car and even cleaned the car inside and out. I will definitely use Z T Motors and Terrance in the future.
My service advisor Terrance Conaway did a great job explaining the steps involved in my automobile repair. Will definitely return to have more work done.
Patrick was our salesman and he is all about the customer. He was awesome! The whole team was nice and went out of their way to make our buying process a breeze. We will definitely be back for our next car.
The staff on the sale side when buying were incredible and made the experience wonderful, however, the service side of the house has a ton of work to do when it comes to customer service. My new vehicle had an engine light come on despite only having 75 miles on it. I called to have ot serviced, a part was ordered and I worked to bring the vehicle in on a Thursday. When my wife arrived at 0830, as agreed to, she was informed that I was lying about the appointment. The service manager did not put a time in the system ...
Went above and beyond to get complicated repairs done to get me on the road home.
The service was outstanding.I was kept informed of the progress on the work on a daily basis.